Since the first hours of this Friday January 2, numerous users have reported Altice internet outages in fixed and mobile services. The problems include unstable connections and extremely slow speeds, affecting daily activities such as remote work and streaming.
Areas Most Affected by the Altice internet outages
The complaints are concentrated in the Greater Santo Domingo, San Juan, and San Pedro de Macorís. Clients describe constant interruptions that last for hours, preventing access to essential platforms. On social media, posts flooded the official Altice account on Instagram, where users demand clear responses about the origin of these Altice internet outages.
Background of Altice internet outages in the Dominican Republic
Altice Dominicana, a subsidiary of the multinational telecommunications group, leads in fiber optics with massive investments in infrastructure. However, it is not the first time it has faced criticism. In 2025, similar reports of Altice internet outages forced the company to issue public apologies for cable submarine failures and node overloads in urban areas. According to data from the Dominican Institute of Telecommunications (Indotel), Altice covers 40% of the fixed internet market, amplifying the impact of any disruption.
What Do Experts Say About These Disruptions?
Telecommunications experts attribute these Altice internet outages to possible fiber optic network failures or post-holiday demand peaks. An analyst in the sector, consulted by local media, noted that the lack of redundancy in certain routes aggravates the problem. So far, Altice has not published an official statement, leaving thousands without service on a key day for the start of the year.
- Greater Santo Domingo: Extreme slowness in residential areas.
- San Juan: Total interruptions since 8 a.m.
- San Pedro de Macorís: Problems with associated mobile phone service.
Those affected urge quick solutions, recalling that in past incidents, Altice took up to 48 hours to restore service. This situation highlights the growing dependence on connectivity in the country.
The Altice internet outages continue without apparent resolution, and users maintain their vigilance on social media awaiting official news.
