In a video-captured episode, a Dominican passenger experienced an intense feeling of worry and shortness of breath while a plane passed through an area of severe turbulence. The footage, which shows the woman’s reactions from inside the aircraft, shows that the passenger asked for help, prayed aloud, and requested divine protection as the plane underwent abrupt movements.
Passenger’s reactions and her companion
The woman expressed at several points in the video that she was short of breath, asked for water, and asked her companion for help, who tried to calm her and encouraged her to breathe deeply. In one of the shots, the passenger addressed someone she called “my princess,” indicating she was waiting for someone at the airport. As the aircraft’s movements increased, the passenger continued requesting protection for the passengers and expressing greater concern.
Crew and captain’s response
The aircraft’s captain, via the public address system, addressed the passengers in English and apologized for the flight conditions. He explained that the turbulence was unexpected and that the information available prior to the episode did not allow anticipating such movements. A crew member intervened in Spanish to convey reassurance and reminded that turbulence can occur during flights. Despite the explanations, the passenger continued expressing concern and again asked her companion for help.
Context and possible consequences
The video does not identify the airline, route, or exact date of the flight, nor does it indicate whether the passenger received medical assistance after the incident. Nevertheless, the situation highlights the importance of effective communication between crew and passengers in turbulence situations, as well as the need for clear protocols to assist individuals who may experience severe anxiety during the flight.
Source credits: diarioaldia.com
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