With an outstanding participation of authorities, regulators, private sector experts, and representatives of multilateral organizations, ID Day 2025 was held in Santo Domingo under the motto “Digital Trust Services in the Financial and Insurance Sector”.
The event, jointly organized by IDForo and the Dominican Telecommunications Institute (Indotel), brought together leaders from the region committed to strengthening digital identity and electronic trust, in a space that called for strengthening digital identity as a pillar for economic development.
The conference was inaugurated by Gertrudis Camps, executive director of IDForo, and Fausto Rosario Adames, member of Indotel’s Board of Directors. In their welcoming remarks, they highlighted the importance of fostering a digital identity and trust ecosystem as a transversal enabler for financial inclusion, institutional efficiency, and competitiveness. They also emphasized the leading role that the financial, insurance, and public sectors must assume in digital transformation, due to their high level of regulation and direct impact on citizens.
The event’s first presentation, “The State of the Art of Digital Services in the Financial Sector”, led by Donald D. Márquez, academic director of IDForo, and José Raúl Madera, head of Indotel’s Digital Signature Department, offered a comprehensive view of the current panorama of electronic trust services in the Dominican Republic and their alignment with international standards such as the European Union’s eIDAS Regulation. Concrete progress was addressed, such as the publication of the Trust List and the implementation of digital signature validators, as well as the need to strengthen interoperable regulatory frameworks with a regional approach.
In the panel “Digitalization of the Insurance Sector”, representatives from entities such as MAPFRE Seguros Costa Rica (Erika Vanessa Prado, Compliance Officer), Namirial (Ferrán Díaz de Argandoña, Sales Director Spain & LATAM), and the Government Office of Information and Communication Technologies -Ogtic- (Manuel M. Checo, Director of Institutional Digital Services) shared experiences and challenges in the adoption of reliable technologies. The discussion revealed a growing interest by the sector to integrate tools such as electronic signature and digital verification in critical processes, such as claims management and policyholder onboarding, without compromising security or transparency.
Likewise, the second session, the panel discussion “Digital Trust Services in the Securities Market”, which featured Greilyn Lora Bencosme from the Superintendency of the Securities Market (SIV), addressed the active role of this entity in promoting digital onboarding and the use of advanced electronic signatures. The progressive digitalization of internal processes, the standardization of information submission, and the promotion of regulatory innovations as tools that strengthen legal certainty and bring value to the market were also highlighted.
The day concluded with closing remarks by Gertrudis Camps, who underlined the need to transform regulatory advances into concrete actions that generate real impact. She invited attendees to continue the dialogue and collaboration ahead of the Ibero-American Summit on Digital Identity and Electronic Trust, to be held in November in Paraguay. She also reaffirmed IDForo’s commitment to continuing to promote spaces for convergence between regulators, productive sectors, and citizens, to jointly build a safer, more efficient, and human digital environment.
To close, the importance of transcending the complacent narrative to honestly address the challenges that prevent the effective implementation of regulation in digital trust services was highlighted. ID Foro executives stressed that regulatory advances only have an impact if they translate into real and sustained changes, and that to achieve this it is key to integrate all actors in the ecosystem: regulators, technology developers, key sectors such as the financial and insurance sectors, as well as citizens.
In addition, they announced the upcoming Ibero-American Summit in Paraguay in November 2025, and called for turning the lessons shared during ID Day into catalysts for collaboration, innovation, and dissemination, recognizing the central role that the Dominican Republic plays in the region’s digital agenda.
image credits for this post: deultimominuto.net
